Instructors


Andy Marris CPLP
Learning and Development Manager
 

Expertise

With more than 15 years of business management and leadership experience in the sports broadcasting, financial services, health care, information technology, and business services industries, Andy draws on his knowledge and personal business experiences to help participants sharpen leadership skills and business acumen. As a former graduate and undergraduate business and marketing instructor, Andy discovered a passion for facilitating adult learning through fun, interactive, “real-world” education.

Key Accomplishments

  • Holds the highest-level international certification in the talent development industry—Certified Professional in Learning Performance (CPLP)
  • Coaches domestic and international managers representing companies ranging from the SMB to the Fortune 500
  • Taught both graduate and undergraduate courses in the areas of business management and leadership, advertising and advanced marketing management, as well as change management at Cardinal Stritch University, and at Milwaukee Area Technical College (MATC), Milwaukee, WI

Education

Andy holds a master’s degree in business administration with an emphasis in technology management and a bachelor’s degree in organizational communication.

Professional and Community Activities

Andy is a Power Professional Plus Member of the Association for Talent Development (ATD), contributing both as a national member and locally as past president of the Southeastern Wisconsin chapter. In addition, he currently serves as Community Engagement Coach for Agape Community Church in Pewaukee. Andy has also formerly served as a member of the marketing committee for the Betty Brinn Children’s Museum in Milwaukee, and is a graduate and former executive board member of the Lake Country Leadership Development Program of Waukesha County. FUN FACT: You can also follow Andy’s foodie reviews, as he is an exclusive member of the Southeastern Wisconsin Yelp! Elite Squad.

 



Janet Stoffer
Learning and Development Manager
 

 

Expertise

Jan’s gift for helping others “connect the dots,” plus a long career as a successful entrepreneur, make her a tremendously effective instructor. She draws from experience that started at an early age--working in her family’s successful business and taking on her first supervisory role the day after high school graduation. She continued her career as co-founder of a successful electronics firm (later acquired by a Fortune 500 company) and an audiovisual production company. Even today, in addition to her MRA work, she owns and operates a small business.

Key Accomplishments

  • Expanded MRA’s presentation skills coaching and course offerings to help groom employees to take on more visible and credible communication roles–both internally and externally.
  • Skilled in equipping new managers with the tools they need to fully engage and motivate direct reports through leadership and management training.
  • Focused instructor with special emphasis on motivating employees to higher levels of performance and helping organizations hire and coach employees for cultural fit.
  • Improved work environments and decreased legal risk through anger and conflict management program targeted at employees with established attitude problems.

Education

Jan attended the University of Tennessee-Knoxville and earned a bachelor’s degree in education from Brigham Young University, Provo, Utah. She is also a GE Global Learning Certified Presentation Skills Instructor.

 



Cheryl Lucas-DeBerry
Learning and Development Manager
 

 

Expertise

Cheryl’s more than 18 years of experience includes the development programs in human resources, leadership, customer service, and diversity. Her career has also included management of training department operations and supervision of a basic education program for adult learners in the nonprofit arena. During years as an independent consultant, she advised and trained numerous managers in effective communication techniques and leadership skills.

  • Managed training operations for a 32-clinic healthcare facility.
  • Owned and operated a successful training consultancy specializing in effective communication techniques and leadership skills.
  • Designed, developed, and facilitated training programs both nationally and internationally.
  • Contributed as a member of a development task force that successfully re-designed and enhanced MRA’s flagship leadership series.

Education

Cheryl earned a master’s degree in adult education from Carroll College, Waukesha, Wisconsin, and a bachelor’s degree in human resource management from the University of Tennessee–Knoxville.

Professional and Community Activities

Cheryl is a member of the American Society of Talent Development (ASTD), the Minority Human Resource Association, and the Leaders Forum. She is currently on the board of directors of the Southeastern Wisconsin Chapter of ASTD.

 



Joseph Feest, CPLP
Learning and Development Manager
 

 

Expertise

Joe's skills have been honed by almost 15 years in restaurant management, more than five years in human services management, and his work at MRA's Institute of Management since 2001. His experience includes operations management, strategic planning, training, fundraising, and customer service. Joe's training philosophy is the key to his success. “For training to be effective, I must combine the objectives of the program with the needs of the participants so they get maximum value. My goal is to make the principles and techniques learned in the classroom transferable back to each participant's ‘real world.’ I do this by building upon—or challenging—the experience of the participants.”

Key Accomplishments

  • Served as project manager for MRA's Group Leadership webinar series.
  • Designed, codesigned, and revamped many of MRA's programs including Management Drivers of Employee Engagement, Presentation Skills, and Time Management.
  • Trained all management staff in newly launched Performance Management Systems for various members, as part of MRA's performance management services team.
  • Respected keynote speak in high demand.

Education

Joe holds a bachelor's degree in biblical and theological studies from the Moody Bible Institute in Chicago, Illinois.

Professional and Community Activities

Joe has served on boards of directors for nonprofit organizations and is an ordained minister.

 



Janet Kloser
Learning and Development Manager
 

 

Expertise

Janet acquired deep and broad experience rising through the ranks as a leader in turnaround management and transitioning staff during acquisitions. A subsequent position as a regional director of quality and training, supporting more than 100 hotels across the country, created rich learning experiences that she incorporates into the classes she instructs.

Key Accomplishments

  • Achieved certificate in organization development through the Southeast Wisconsin Chapter of the American Society for Talent Development.
  • Led interactive workshops focused on creating an engaging learning environment that leads to self-discovery.
  • Contributed as a team member in the development of MRA’s flagship training series Principles of Leadership Excellence.

Education

Janet earned a bachelor’s degree in travel & tourism from Ball State University, Muncie, Indiana.

Professional and Community Activities

A board member and past president of the Southeast Wisconsin Chapter of the American Society for Talent Development (ASTD), Janet also spent several years coordinating the chapter’s special events team. Janet is an advocate for literacy, an active volunteer at a local food pantry, and treasurer for a nonprofit organization through her church.


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